Terms & Conditions

Terms & Conditions

These terms govern your use of this website and your purchase of goods from InHauteCouture. Please read them before ordering. Nothing in these terms affects your statutory rights as a consumer.

Who we are

This store is operated by [Registered legal name], [registered address]. Contact: [client care email]. Full details appear in our Legal Notice.

Ordering & contract formation

By placing an order you make an offer to purchase. The button that completes your order is labelled to make clear that placing the order entails an obligation to pay. A binding contract is formed when we send you an order confirmation. We may decline an order — for example, if an item is unavailable or if an error in price or description is identified — in which case we will refund any payment in full.

Availability & our atelier model

Our pieces are produced in small atelier runs. To keep each design exclusive, you may purchase only one piece of any given design — but you are welcome to order as many different designs as you wish. Where an item is marked “Final pieces”, stock is genuinely limited and may sell out. If we cannot fulfil your order after a contract is formed, we will notify you and refund you in full.

Prices & payment

Prices are shown inclusive of applicable VAT for EU destinations. The total price payable, including delivery and any taxes or duties, is shown at checkout before you confirm. Payment is processed by our secure payment providers.

Right of withdrawal & returns

Your 14-day right of withdrawal and your two-year legal guarantee are set out in our Returns & Withdrawal policy.

Governing law & disputes

These terms are governed by the laws of [Member State], without prejudice to the mandatory consumer-protection rules of your country of residence. If we cannot resolve a complaint directly, you may be able to refer the dispute to an approved alternative dispute resolution (ADR) body in your country of residence — details are available from your national consumer protection authority or your local European Consumer Centre (ECC-Net). [State whether the business commits to ADR and, if so, name the competent ADR body and its website.]